Arquitectura de Automatización con IA (AI Ops)

PLAN 01

AI Ops — Start (Digital Setup)

ÚNICO · IVA NO INCLUIDO

✓ INCLUYE

• →Customer journey mapping and logical decision-tree design for lead triage
• →Deployment of an AI Agent on WhatsApp/Direct trained on the client's knowledge base
• →Automated routing setup: AI qualifies and hands off hot leads to the human team

✕ NO INCLUYE

• ✕Third-party SaaS licences (ManyChat, Make/Zapier, OpenAI credits)
• ✕Finalising B2B sales: AI qualifies and schedules; closing the deal remains the client's responsibility

PLAN 02

Pro — Sweet Spot

ÚNICO · IVA NO INCLUIDO

✓ INCLUYE

• →Deep CRM integration (HubSpot, Salesforce, or similar)
• →Creation of bespoke GPT Agents tailored to the specific business
• →AI Best Practices Playbook for the team (AI Act compliance)
• →Hybrid format featuring weekly operational presence

✕ NO INCLUYE

• ✕CRM platform licenses — paid directly by the client
• ✕Ground-up proprietary software development (integration and configuration only)

PLAN 03

Elite — Corporate Transformation

ÚNICO · IVA NO INCLUIDO

✓ INCLUYE

• →Complete restructuring of the firm's digital workflows
• →End-to-end automation and systems integration
• →Establishment of an internal AI Centre of Excellence and upskilled teams
• →Acting as a 'Tech Operations Partner' featuring intensive presence

✕ NO INCLUYE

• ✕Permanent staff hiring or assuming payroll liabilities
• ✕Physical travel expenses outside Málaga/Andalusia

PLAN 04

Retainer — Post-Exit Maintenance

RECURRENTE MENSUAL · IVA NO INCLUIDO

✓ INCLUYE

• →Continuous monitoring of automation servers
• →Repairing broken integrations (APIs) and prompt updates
• →Regulatory adaptations (AI Act, GDPR) in line with evolving legislation
• →Brazil team monitoring multiple clients simultaneously — a highly scalable model

✕ NO INCLUYE

• ✕Development of new features or scope expansion (quoted separately)
• ✕On-site support — 100% remote via monitoring dashboard